Overall Experience Reviews For Sport Clips Haircuts of Aurora - Southlands

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1 rating

10/18/17
Ryan B. Overall Experience

Fail. Walked in at 7:00 and am still sitting here an hour later. I launched their crappy app for them. And when I got entered it said I had an 18 minute wait. Ridiculous. Oh yea, the first store I went to apparently decided to create their own hours different from what was posted on the web. They are closed on Wednesday’s. Overall terrible experience at Sportclips for the prices. I’d get better service from Walmart.

Reply from Sport Clips Haircuts of Aurora - Southlands:
We apologize our system is still new and we are working out some of the glitches still. as for the other location, they are now back to normal operating hours, they had to adjust for a short period due to being short staffed but now are better staffed are able to be open again. We apologize for that as well.

5 rating

10/18/17
Andrea N. Overall Experience

Thank you Tam for doing such an amazing job with my boys! We will definitely be returning to see Tam, she is absolutely amazing!!!!!

Reply from Sport Clips Haircuts of Aurora - Southlands:
Thank you for your loyalty!!

5 rating

10/03/17
PAUL U. Overall Experience

Jeanne is a great stylist and listens to what I want in a cut and this opinionated old guy appreciates that. She gives 110%

Reply from Sport Clips Haircuts of Aurora - Southlands:
We are very happy to hear that your experience with us is great! See you soon!

Rated 3.8 out of 5.0 based on 6 Client reviews

Ryan B. | October 18, 2017 Overall Experience

"Fail. Walked in at 7:00 and am still sitting here an hour later. I launched their crappy app for the"

Andrea N. | October 18, 2017 Overall Experience

"Thank you Tam for doing such an amazing job with my boys! We will definitely be returning to see Ta"

PAUL U. | October 3, 2017 Overall Experience

"Jeanne is a great stylist and listens to what I want in a cut and this opinionated old guy appreciat"

Chris Pentecost. | August 15, 2017 Overall Experience

"Walked in around 5 pm, 4 stylist were scheduled (according to schedule posted on the wall) only two "

Walked in around 5 pm, 4 stylist were scheduled (according to schedule posted on the wall) only two people cutting hair, waited 30 minutes to get haircut. I called to see I'm the the girl that normally cuts my hair was there. They said she was here until 6, and when I got here at 5'ish, she was gone. Looks like it's time to find a new place to get haircut.

Reply from Sport Clips Haircuts of Aurora - Southlands:
Chris, First I want to apologize that we did not get back to you sooner. Somehow we missed your comments and we are truly sorry about that as we value our customer feedback to the highest. Regarding you comment I am sorry to hear your experince was not up to the SportClips standards. She may have been sent home early do to slow client flow or something may of come up outside of work. Either way we are sorry this happen and would like to make it up to you. On your next visit we would like to offer you a free MVP upgrade. Hope to see you soon. SportClips Team Leaders SportClips Team Leaders

Tim P. | August 7, 2017 Overall Experience

"Shanna Rocks!! Staff and environment is great"

Shanna Rocks!! Staff and environment is great

Steve B. | August 4, 2017 Overall Experience

"MVP is great. Fast, friendly and accurate cut. Shanna is the Best!!!"

MVP is great. Fast, friendly and accurate cut. Shanna is the Best!!!