Third Party Reviews Reviews For Sport Clips Haircuts of Aurora - Southlands

I tried out sports clips here on my last haircut and had a great experience. Today I came over as the phone system didn?t work and checked in at the desk kiosk. I was on deck three times however others were more sophisticated than me after walking in checked then went online checking in bumping three times. I ended up waiting 40 minutes irritated and left I don?t think I?m coming back. What happened to customer service by the staff recognizing a customer that?s already in your door waiting? Too much reliance on technology and not enough on common sense.

This is the first time I had the MVP treatment!! Elena was awesome!! She always takes her time and gives you the cut you want. You will not be disappointed!

Unfortunately it's very hit or miss here. I've had good and mediocre cuts, today was bad. I asked for a number 1 on the sides and blended in to a parting. During the cut I felt the lady was rushing, infact she managed to cut two lots of hair compared to one of the other lady. When she was done I expressed concern that the blend didn't look right and there was an obvious difference, her response was it's the lighting in the store and they've been trying to get the owners to sort it out for a while now......I've been coming here for a year and have never heard that before. The relaxing hair wash and back massage was also rushed. Unfortunately my opinion of Sports Clips has changed drastically, I will give another branch a go and see how they compare. Disappointed.